Terms & Conditions

Please review the following terms and policy carefully as they are the terms of sale that govern your purchases at thtronics.com (hereinafter known as TH Tronics). They set out your rights and obligations with respect to your purchases, including important limitations and exclusions. Your placement of an order at TH Tronics constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.


Terms of Use Agreement


PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY.


This Terms of Use Agreement (the "Agreement") describes the terms and conditions applicable to your use of the thtronics.com web site which is identified by the uniform resource locator www.thtronics.com (the"Site"). This Agreement is entered into between you as the user of the Site (the" User") and the owner of the Site ("thtronics.com").


1. Application and Acceptance of Terms and Conditions.


1.1 For purposes of this Agreement, a "User" is any person who accesses the Site for whatever purpose, regardless of whether said User has registered on the Site as a registered User or whether said User is a paying customer for a specific service provided by thtronics.com or any of its affiliates. A User includes the person using this Site and any legal entity which may be represented by such person under actual or apparent authority.


1.2 By accessing or using the Site, you hereby agree to accept the terms and conditions set forth in this Agreement as a User. You shall be bound by the terms and conditions of this Agreement with respect to your access or use of this Site and any further upgrade, modification, addition or change to this Site. If you do not accept all of the terms and conditions of this Agreement, please do not use this Site.


1.3 thtronics.com may amend this Agreement at any time by posting the amended and restated Agreement on the Site. The amended and restated Agreement shall be effective immediately upon posting. Posting by thtronics.com of the amended and restated Agreement and your continued use of the Site shall be deemed to be acceptance of the amended terms. This Agreement may not otherwise be modified, except in writing by an authorized officer of thtronics.com.


1.4 When you visit thtronics.com or send customer requests(Customer Service ExpressTickets) to thtronics.com, you are communicating with thtronics.com electronically. You consent to receive communications from thtronics.com electronically. thtronics.com will communicate with you by e-mail or by posting notices on this site.


2. Affiliates


2.1. Called affiliate that operates the registered user by referring customers to the website through web links.

2.2. The affiliate will be entitled to compensation for sales indicated. Compensation will be a percentage of the sale value indicated as commission.

2.3. The commission percentage is divuldado the site, and may change without notice.

2.4. Payments will be made via Paypal.

2.5. Affiliates declare that they have no employment relationship with the site or other group companies.


3. Users


3.1 Each User who has completed and submitted a registration form either online on the Site or offline by giving its information (such as name, address, telephone and fax number, email address, details of its business, etc.) to thtronics.com or another thtronics.com group company providing the relevant specific services is a registered user of the Site (a "Registered User"). An account ("Account") will be established for each Registered User and each Registered User will be assigned a user alias ("User ID") and password ("Password") for log-in access to its own Account.


3.2 If the Registered User is a business entity, you represent that (a) you have the authority to bind the entity to this Agreement; (b) the address you use when registering is the principal place of business of such business entity; and (c) all other information submitted to thtronics.com and its affiliates during the registration process is true, accurate, current and complete. For purposes of this provision, a branch or representative office will not be considered a separate entity and its principal place of business will be deemed to be that of its head office.


3.3 By becoming a Registered User, you consent to the inclusion of your personal data in our Buyer Database. TH Tronics may send emails to you or contact you otherwise through your personal data whatever information TH Tronics would like to convey to you.


3.4 thtronics.com or its affiliates may suspend or terminate a Registered User's Account at any time by giving no less than 24-hour notice to the Registered User; provided, however, that notice is not required for such termination if (a) in thtronics.com's determination, there is any breach of the provisions of this Agreement by the Registered User; or (b) thtronics.com has reasonable grounds to suspect that any information provided by a Registered User is untrue, inaccurate or is not current or complete, or (c) thtronics.com believes that the Registered User's actions may cause financial loss or legal liability to such Registered User.


3.5 A Registered User may not sell, attempt to sell, offer to sell, give, assign or otherwise transfer an Account, User ID or Password to a third party without the prior written consent of thtronics.com. thtronics.com may suspend or terminate the Account of a Registered User or the transferee of a Registered User in the event of a sale, offer to sell, gift, assignment or transfer in violation of this Section.


3.6 Notwithstanding Section 3.1 above, thtronics.com may refuse registration and deny the issuance of an Account and associated User ID and Password to any User for whatever reason.




4. Relationship among Buyers, TH Tronics and Suppliers


4.1 TH Tronics is an online agent for all Buyers, collecting purchase orders from the Buyers, to reinforce its price negotiation advantage against the Suppliers. It acts on behalf of the Buyers to purchase the products designated by the Buyers. Through the Site, thtronics.com provides an electronic web-based platform for displaying the products information and other common terms and conditions of the transactions provided by the Suppliers. Any Sellers who are interested in listing their products on Site are encouraged to contact our promotion agent according to the following contact: sellonTH Tronics@gmail.com


4.2 Despite the provision of the platform through the Site, thtronics.com does not represent the Supplier in specific transactions via the Site. No sales agency relationship is created between any Supplier and thtronics.com, our affiliates, directors, officers or employees by virtue of thtronics.com's display of any of products supplied by the sellers. The sales contract is entered in to between the Buyer and the Supplier.


4.3 Users are hereby made aware that there may be risks of dealing with people acting under false pretences. thtronics.com has very strict systems in selecting reliable suppliers. thtronics.com cannot control and is not liable to or responsible for the availability of the products or services offered for sale displayed on the Site. Therefore TH Tronics will not and cannot warrant to the Buyers that the purchase orders placed through the Site will be eventually fulfilled and there are situations that the Suppliers may have ceased to provide such products or provide such products at a different price in which situations the payment paid by the Buyer to our Paypal Account will be returned to the Buyers or will be adjusted in such manner acceptable to the Buyers.


4.4 The risks of purchase transactions when using the Site to conduct transactions shall include mis-representation of products and services, fraudulent schemes, unsatisfactory quality, failure to meet specifications, defective or dangerous products, delay or default in delivery, cost mis-calculations and transportation accidents. All of the foregoing risks are hereafter referred to as "Transaction Risks."All items purchased from thtronics.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to user upon our delivery to the carrier. But when user submit the issues that may arise a result of or in connection with the transaction risks on the website, we will help user to solve the problem in due course per user’s requirement


4.5 Users are solely responsible for all of the terms and conditions of the transactions conducted on, through or as a result of use of the Site, including, without limitation, returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage. In case the terms and conditions of the Transactions have been changed and such change is notified to TH Tronics by some specific Suppliers, TH Tronics will post such amended terms of conditions on the Site. The mere obligation of TH Tronics is to display such terms and conditions of the transactions subject to amendment by the Suppliers from time to time. There may be situations that the Buyers have placed orders while the terms and conditions of the transactions are changed. thtronics.com will, as instructed by the seller, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.


4.6 Except where noted otherwise, the List Price displayed for products on the Site represents the price suggested by the supplier. The List Price is a comparative price estimate and may or may not represent the prevailing price in every area on any particular day. With respect to items sold on the Site, thtronics.com cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in the catalog may be mispriced. If an item's correct price is higher than the stated price, thtronics.com will, as instructed by the seller, cancel your order, notify you of such cancellation and make necessary compensation to you after friendly consultation with you.


4.7 In the event that any User has a dispute with any party to a transaction, such User agrees to release and indemnify thtronics.com (and our agents, affiliates, directors, officers and employees) from all claims, demands, actions, proceedings, costs, expenses and damages (including without limitation any actual, special, incidental or consequential damages) arising out of or in connection with such transaction.


6. Limitation of Liability


6.1 To the maximum extent permitted by law, the features and services on the site are provided on an "as is" and "as available" basis, and thtronics.com hereby expressly disclaims any and all warranties, express or implied, including but not limited to any warranties of condition, quality, durability, performance, accuracy, reliability, merchantability or fitness for a particular purpose. All such warranties, representations, conditions, undertakings and terms are hereby excluded.


6.2 TO THE MAXIMUM EXTENT PERMITTED BY LAW, thtronics.com MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE VALIDITY, ACCURACY, CORRECTNESS, RELIABILITY, QUALITY, STABILITY, COMPLETENESS OR CURRENTNESS OF ANY INFORMATION PROVIDED ON OR THROUGH THE SITE, thtronics.com DOES NOT REPRESENT OR WARRANTY THAT THE MANUFACTURE, IMPORTATION, EXPORT, DISTRIBUTION, OFFER, DISPLAY, PURCHASE, SALE AND/OR USE OF PRODUCTS OR SERVICES OFFERED OR DISPLAYED ON THE SITE DOES NOT VIOLATE ANY THIRD PARTY RIGHTS; AND thtronics.com MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND CONCERNING ANY PRODUCT OR SERVICE OFFERED OR DISPLAYED ON THE SITE.


6.3 Any material downloaded or otherwise obtained through the Site is done at each User's sole discretion and risk and each User is solely responsible for any damage to its computer system or loss of data that results from the download of any such material. No advice or information, whether oral or written, obtained by any User from thtronics.com or through or from the Site shall create any warranty not expressly stated herein.


6.4 Under no circumstances shall thtronics.com be held liable for an delay or failure or disruption of the content or services delivered through the Site resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, flood, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties.


6.5 Each User hereby agrees to indemnify and save thtronics.com, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from such User's use of the Site (including but not limited to the display of such User's information on the Site) or from its breach of any of the terms and conditions of this Agreement. Each User hereby further agrees to indemnify and save thtronics.com, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from User's breach of any representations and warranties made by User to thtronics.com. Each User hereby further agrees to indemnify and save thtronics.com, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, as a result of any claims asserted by Third Party Rights claimants or other third parties relating to products offered or displayed on the Site. Each User hereby further agrees that thtronics.com is not responsible and shall have no liability to it, for any material posted by others, including defamatory, offensive or illicit material and that the risk of damages from such material rests entirely with each User. thtronics.com reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you shall cooperate with thtronics.com in asserting any available defenses.


6.6 thtronics.com shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort or otherwise or any other damages resulting from any of the following:


the use or the inability to use the Site;

any defect in goods, samples, data, information or services purchased or obtained from a User or a third-party service provider through the Site;

violation of Third Party Rights or claims or demands that Users' manufacture, importation, export, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the Site may violate or may be asserted to violate Third Party Rights; or claims by any party that they are entitled to defense or indemnification in relation to assertions of rights, demands or claims by Third Party Rights claimants;

unauthorized access by third parties to data or private information of any User;

statements or conduct of any User of the Site; or

any matters relating to Premium Services however arising, including negligence.

6.7 Notwithstanding any of the foregoing provisions, the aggregate liability of thtronics.com, its employees, agents, affiliates, representatives or anyone acting on its behalf with respect to each Use for all claims arising from the use of the Site or the thtronics.com service shall be limited to the greater of (a) the amount of fees the User pays to thtronics.com or its affiliates in the 12 months period prior to the action giving rise to liability and (b) HK$100. The preceding sentence shall not preclude the requirement by the User to prove actual damages. All claims arising from the use of the Site or the thtronics.com service must be filed within one (1) year from the date the cause of action arose.


7. Intellectual Property Rights


7.1 thtronics.com is the sole owner or lawful licensee of all the rights to the Site and the TH Tronics Content. The Site and thtronics.com Content embody trade secrets and intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the Site and thtronics.com Content shall remain with thtronics.com, its affiliates or licensors of the thtronics.com Content, as the case may be. All rights not otherwise claimed under this Agreement or by thtronics.com are hereby reserved.


7.2 "TH Tronics", "thtronics.com" and related icons and logos are registered trademarks or trademarks or service marks of thtronics.com, in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.



8. General


8.1 This Agreement and the Privacy Policy constitute the entire agreement between the User and thtronics.com with respect to and governs the use of the Site, superseding any prior written or oral agreements in relation to the same subject matter herein.


8.2 If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.


8.3 Headings are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.


8.4 thtronics.com's failure to enforce any right or failure to act with respect to any breach by a User under this Agreement will not waive that right nor waives thtronics.com's right to act with respect with subsequent or similar breaches.


8.5 thtronics.com shall have the right to assign this Agreement (including all of its rights, titles, benefits, interests, and obligations and duties in this Agreement). The User may not assign, in whole or part, this Agreement to any person or entity.


8.6 This Agreement shall be governed by the laws of the Hong Kong Special Administrative Region ("Hong Kong") without regard to its conflict of law provisions. The parties to this Agreement hereby submit to the exclusive jurisdiction of the courts of Hong Kong.


8.7 If there is any conflict between the English version and another language version of this Agreement, the English language version shall prevail.



Return Policy


Please review these policies carefully as they are the terms of sale that govern your purchases at thtronics.com (hereinafter known as TH Tronics). They set out your rights and obligations with respect to your purchases, including important limitations and exclusions. Your placement of an order at TH Tronics constitutes your agreement that these policies apply to the order, so be certain you understand them before you place your order.


Return DOA (Dead on Arrival) Item


Any products , regardless of the guarantee offered, dead on arrival (incorrect usage excluded) within 5 days after delivery or 30 days after shipment if the delivery date is not traceable (The order shipment date and order notification are provided to you by email). [*]


In this case, please kindly provide us with proofs as below:


The photos of original TH Tronics package with front and back sides

The photos or video of the defective item(s)

The photos, video or screenshot showing the mal-function of the defective item(s)

In a DOA Situation: a reimbursement for return shipping fees is available, provided that:


Return the item(s) by ordinary mail (the cheapest way) with tracking number to the nearest Product Drop Off Box (see details below); If the mail service with tracking number costs more, you may choose the one without tracking, please be sure to keep the shipping receipt with you after return. We will process for you upon receiving the screen shot of your receipt.

The return shipping fee is less than 60% of the defective item(s) value, and also less than $40 (USD), we will cover the actual postage (according to the receipt you provided). If the return shipping fee exceeds the limit above, please contact our CS staff to further confirm it.

Return Defective Item


We will try our best to make sure the products shipped to our customers are in the best condition. If your product (only for items without Special Warranty terms in the product description and physical damage or incorrect use excluded) turns out to be defective.


Within 90 days (from the date of shipment) [**]


Policy: Upon being returned, the defective item will be refunded or replaced for free. Return shipping fee reimbursement is 35% of the item's price up to a maximum of $40.


Detail: The products get damaged (physical damages and damages caused by incorrect usage excluded) within 90 days after shipments (The order shipment date and order notification are provided to you by email). Customer may mail the products back to us. Full refund or replacement plus shipping cost reimbursement will be issued to you upon receipt of shipping proof (available tracking number or a screen shot of shipping receipt).


Note for return:


Return the item(s) by ordinary mail (the cheapest way) with tracking number to the nearest Product Drop Off Box (see details below); If the mail service with tracking number costs more, you may choose the one without tracking, please be sure to keep the shipping receipt with you after return. We will process for you upon receiving the screen shot of your receipt.


The return shipping fee is less than 35% of the defective item(s) value, and also less than $40(USD). We will cover the actual postage (according to the receipt you provided). If the return shipping fee exceeds the limit above, please contact our CS department for further confirmation.


- After 90 days and within 150 days from shipment

Policy: Upon being returned, the defective item will only be replaced. Return shipping fee will be sole responsibility of customer.


Detail: If the product turns out to be defective after 90 days and within 150 days from shipment, Customer may mail the products back to us. We will still try to exchange your defective products for a brand new one where possible. Please notice that the return shipping costs will be on your sole responsibility, we will pay all the necessary shipping fees for the replaced products that we ship to you.


- After 150 days from shipment

Policy: Upon being returned, the defective item will be forwarded to the factory for repair. The shipping cost both ways will be covered by customer.


Detail: Should the item become defective after 150 days from shipment, customers will still be allowed to send the unit back to us. We will help forwarding the item to the manufacturer for repair or replacement until the product arrives at our warehouse, the shipping cost both ways have to be covered by customers. Any cost incurred during the process will be at customer’s expense as well.


After returning the defective product, please kindly provide us with proofs as below:


Photos of the front and back of the packaging envelope or box

Partial shipment slips (if applicable)

Photo, video, screenshot, or description of the defective item

Photo, video, screenshot, or description of the defect or defective area

All customers should contact us by Customer Service Express before returning any item(s)/product(s).


Return Incorrect Item Received


If the item you received is completely different from the one you ordered, please contact us via our Customer Service Express and provide us the picture proof of the error.


If return is necessary, replacement plus shipping cost reimbursement will be issued to you on receipt of return proof. Please be sure that the incorrect item you returned is in the original package and the merchandise is in the same condition.


For the incorrect item, if you are able to find a use of it and prefer to keep it, you may suggest us and we will offer you a certain discount for buying it.


After receiving the incorrect product, please kindly provide us with proofs as below:


The photos or video of the incorrect item(s)

The photos, video or screen shot showing the mal-function of the defective item(s)

Because different batches of the products supplied, the item logo or packaging you received may vary from the one displayed on our website. If all the functions or appearance of the product proved to be correct, please understand the case will not included in this policy.


Return Unsatisfied Products


If you are not happy for any reason with your purchase, then just return it within 10 days of receipt for a full refund or an exchange. If the return is not a result of our error, customers will be required to cover shipping cost both ways. And please make sure the items you send back to us is in the original packaging, and the merchandise is in the same condition.


Return Policy For Bra And underwear Items


As for personal hygiene, the bra and underwear items are not available for return excludes quality issue. (The quality problem has to be reported within 48 hours upon delivery, and the pictures clearly showing the defect is necessary). Any return because of unfit size or product not as expected is unaccepted. We will provide the accurate size as possible as we can, please be sure the size is suitable before making purchase.